1. Information We Collect
We collect information you provide directly to us, such as when you create an account, apply for work opportunities, or contact us for support. This may include:
- Personal identification information (name, email address, phone number)
- Professional information (skills, experience, education)
- Payment information (for processing payments)
- Communication records (emails, messages, support tickets)
- Work performance data (task completion, quality ratings)
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our services
- Match you with appropriate work opportunities
- Process payments and maintain financial records
- Communicate with you about opportunities and platform updates
- Ensure platform security and prevent fraud
- Comply with legal and regulatory requirements
- Analyze usage patterns to improve user experience
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With Clients: Basic work-related information necessary for project assignment
- Service Providers: Trusted third parties who assist in platform operations (payment processors, cloud hosting)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Consent: When you have given explicit consent for specific sharing
4. Data Security
We implement comprehensive security measures to protect your personal information:
- Encryption of sensitive data in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication systems
- Employee training on data protection practices
- Incident response procedures for security breaches
- Regular backup and recovery systems
5. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal and regulatory requirements
- Resolve disputes and enforce our agreements
- Maintain accurate financial and business records
When information is no longer needed, we securely delete or anonymize it according to our data retention policies.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Receive your data in a structured, machine-readable format
- Restriction: Limit how we process your information
- Objection: Object to certain types of data processing
- Withdraw Consent: Withdraw consent for data processing where applicable
7. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and login status
- Analyze website traffic and user behavior
- Improve website functionality and performance
- Provide personalized content and recommendations
You can control cookie settings through your browser, but disabling cookies may affect platform functionality.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:
- Standard contractual clauses approved by relevant authorities
- Adequacy decisions by data protection authorities
- Certification under recognized privacy frameworks
- Binding corporate rules for internal transfers
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Displaying prominent notices on our platform
Your continued use of our services after changes become effective constitutes acceptance of the updated policy.
11. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Address: Buma Building 1012 Kamagong, Metropolitan Ave, Makati City, 1203 Metro Manila, Philippines
- Phone: +63288441753